Dynamics 365 Business Central Implementation Services

Get live at a fixed price

8–24 wks

Typical go-live timeline

• Fixed price and go-live date agreed in writing
• Finance, sales, purchasing, inventory and warehouse set up
• Your workflows, approvals and reports configured
• Data moved across and checked line by line
• Tested in a sandbox before you go live

Business Central Training & Support

Help for your team

We train each person on the parts of Business Central they use, and our support team is there when something goes wrong.

1 day

Standard response time

• Training by role: finance, sales, warehouse and admin
• Hands-on sessions on your own data
• Short guides your new hires can follow
• A named support contact who knows your setup
• A reply within one business day
• Monthly support plans, cancel any time

Senior-led

No bench, no hand-offs

Know the date and the cost first

You'll know when you go live and what it costs before you sign.

Built around your processes

We follow your workflows, not a generic template.

Tested before it goes live

We test in a sandbox and reconcile your data, then your team signs off.

A team that knows the system

Hands-on training and ongoing support help your people get the most from it.

Room to grow

Add manufacturing, warehousing, or AI agents later without starting over.

Role-Based Training

Sessions are built around what each team actually does in the system, not a generic tour.

Named Support Contacts

You reach a person who knows your setup, not a ticket queue that starts from zero every time.

Fast Response Times

Support requests get a real reply within one business day — usually much sooner.

Discovery

We learn how finance, sales, and operations work today, and what you need.

Design

A solution architect maps it out. You sign off the plan before anything gets built.

Build

We set up your modules, workflows, and integrations in a test environment.

Data Migration

Your records move across and get checked line by line.

Training & Testing

We train your team hands-on. They try real scenarios and sign off.

Go-Live & Support

We switch over, then stay with you through your first close.

Support Onboarding

A named contact is assigned and briefed on your specific configuration.

Quarterly Review

We check in on what's working, what's not, and what to prioritize next.

Confident Users

Teams stop avoiding the system and start using it the way it was configured.

Fewer Repeat Tickets

Training resolves the questions that would otherwise become support tickets every week.

Finance & Accounting

• Chart of accounts setup and improvements
• Receivables and payables, with reconciliation
• Month-end close and reconciliation
• Fixed assets and depreciation
• Intercompany and consolidation
• Budgeting and forecasting

Core Modules

• Sales
• Purchasing and vendor management
• Manufacturing
• Human resources

Warehouse Management

• Storage locations
• Stocking and inventory
• Transfers
• Picking

Reports & Power BI

• Profit and loss, balance sheet, and cash flow
• AR and AP aging
• General ledger and inventory count
• Budget vs. actual
• RDLC report layout changes
• Power BI reports

Workflows & Customization

• Workflows designed around your team
• Configuration to fit how you work
• Custom development where you need it

Integrations

• E-commerce platforms
• AWS
• Stripe
• QuickBooks
• Other business apps

How long does a Business Central implementation take?

Most finance-first projects take 8–14 weeks. With manufacturing, warehousing, or several integrations, expect 14–24 weeks. You'll have a firm timeline before you commit.

Which modules are included?

Usually finance, sales, and purchasing, plus HR, manufacturing, warehouse, inventory, or projects if you need them. We agree this in your plan.

Which reports will we have?

Profit and loss, balance sheet, cash flow, AR and AP aging, inventory count, general ledger, and budget vs. actual. We can also change report layouts and build Power BI reports.

Can Business Central connect to our other systems?

Yes. We connect it to e-commerce platforms, AWS, Stripe, QuickBooks, and other apps. Tell us what you use and we'll confirm how it would connect.

What happens to our data from the old system?

We move your chart of accounts, customers, vendors, open transactions, and as much history as you want, and check the totals against your old system before switching over.

Do you support us after go-live?

Yes. We stay with you through your first month-end close. After that, you can choose a monthly support plan and cancel any time.

How much does a Business Central implementation cost?

It depends on how many people will use it, which modules you need, and how many systems we connect. After a free 30-minute call we give you a fixed price in writing, so the number you approve is the number you pay.

Do you work with companies outside the US?

Yes. We implement and support Business Central for companies in the US, UK, UAE, Saudi Arabia, Australia, Canada and Europe. Most of the work happens remotely, so where you are is rarely a problem.

Do you specialize in our industry?

We've worked with manufacturing, distribution, professional services, MSPs, and more. Tell us about your industry and we'll be straight about the fit.

How is support pricing structured?

Monthly, per-plan pricing based on your team size and response-time needs. Plans are optional and cancelable — no annual lock-in.

What's your response time?

One business day for standard requests, with faster tiers available for time-critical issues like a blocked month-end close.

Do you train new hires as we grow?

Yes — ongoing training is available on demand, or bundled into your support plan for predictable pricing.

Migration to Business Central

Move off your old system

6–16 wks

Typical migration timeline

• From QuickBooks, Dynamics NAV, GP, Sage or spreadsheets
• Customers, vendors, items and open balances moved across
• As much history as you need, or a clean start
• Trial run in a sandbox, with totals matched to your old system
• Old system kept running until you trust the new one
• Support through your first month-end close

Business Central Upgrades & Optimization

Keep your system current

We upgrade Business Central safely, test every Microsoft release first, and fix what has become slow as your business grows.

2x/yr

Release waves tested for you

• Each Microsoft update tested in a sandbox first
• Customizations checked so nothing breaks
• Slow reports and processes tuned back to speed
• Health check for unused settings and extensions
• New features reviewed and switched on when worth it
• A quarterly plan for what to improve next

Zero

Downtime, staged cutover

Full Data Migration

Master data and the transaction history you need come across — not just a fresh start with nothing behind it.

Enhanced Security

Leave behind unsupported, unpatched legacy systems for Microsoft's continuously updated cloud platform.

Improved Performance

Reports that took minutes on your old system return instantly in Business Central.

Reconnected Integrations

Ecommerce, payroll, and other connected systems are re-wired to the new platform as part of the project.

Safe, Tested Updates

Microsoft's release waves are validated against your configuration before they go live.

Faster Performance

Reports and processes that have slowed over time get tuned back to speed.

Configuration Health Checks

We flag unused customizations and settings that are quietly costing you performance.

Feature Adoption

New capabilities each release wave are reviewed for what's actually worth turning on.

System Assessment

We audit what you actually have — customizations, integrations, and data quality — not just what's documented.

Data Mapping & Cleansing

Source data is cleaned and mapped to Business Central's structure before a single record moves.

Trial Migration & Validation

A sandbox migration runs first, with totals reconciled against your legacy system.

Go-Live Support

Controlled cutover with your old system available as a fallback until confidence is high.

Release Assessment

Upcoming Microsoft release-wave changes are reviewed for impact on your configuration.

Sandbox Testing

Updates are applied and tested in a sandbox before touching your live environment.

Performance Tuning

Slow reports, processes, and integrations are identified and optimized.

Roadmap Review

A quarterly session sets priorities for the next optimization cycle.

Unified Reporting

One system replaces the two or three your team currently reconciles by hand.

Efficiency Gains

Work that used to route through spreadsheets now happens inside one connected workflow.

Consistent Performance

Reports and processes stay fast as data volume and usage grow.

Reduced Risk

Tested updates mean release waves stop being a source of surprise downtime.

How long does a migration take?

Straightforward migrations from QuickBooks-class software typically take 6–9 weeks. Complex NAV, GP, or multi-entity migrations run 10–16 weeks depending on customization and data volume.

What happens to our historical data?

You choose the level of detail — a full multi-year history or a clean starting balance with archived access to the old system for lookups.

Will our customizations carry over?

We audit existing customizations first. Ones that still earn their keep are rebuilt as supported extensions; the rest are retired rather than dragged forward.

Can we migrate without downtime?

Most migrations run with the old system live in parallel and cut over on a weekend or period boundary, so day-to-day operations aren't interrupted.

Will our team need retraining?

Yes, but it's lighter than a fresh implementation — training focuses on what's different, with hands-on sessions before go-live.

How often does Business Central update?

Microsoft ships two major release waves a year, plus monthly minor updates. We test the major waves against your configuration before they apply.

Will an update break our customizations?

It can, if customizations use unsupported patterns. We test every major update in a sandbox first specifically to catch this before it reaches production.

What does a health check look for?

Unused fields and extensions, slow reports, licensing mismatches, and configuration drift from best practice.

Is this a one-time project or ongoing?

Both models exist. Some clients want a one-time optimization pass; most fold it into a quarterly cadence under a support plan.

Can you optimize a system another partner built?

Yes — we regularly take over optimization and support for systems implemented elsewhere, starting with a configuration audit.

2–10 wks

Typical build timeline

Any API

Native or custom-built

Documented

You own it afterward

One Source of Truth

Inventory, pricing, and customer data stay consistent across every connected system.

Less Manual Re-Entry

Orders, invoices, and payments flow between systems without anyone typing them twice.

Fewer Costly Errors

Removing manual re-entry removes the typos and mismatches that come with it.

Faster Order-to-Cash

Orders placed on your storefront or portal post straight into Business Central.

Works With What You Have

Ecommerce, payroll, CRM, and EDI platforms connect without ripping anything out.

Documented & Supportable

Every integration ships with documentation your team can hand to the next person.

Systems & Data Audit

We map what needs to talk to what, and what data actually needs to move.

Integration Design

Real-time vs. scheduled sync, error handling, and ownership are decided up front.

Connector Build

Native connectors are configured; custom API integrations are built where needed.

Every data flow is tested against real scenarios before it touches production.

Go-Live & Monitoring

Integrations go live with monitoring in place to catch failures before your team notices.

Handover & Documentation

You receive full documentation and admin access — no black-box dependencies.

Connected Operations

Sales, fulfillment, and finance work from the same live data.

Faster Processing

Orders and invoices post automatically instead of waiting for a manual batch.

Cleaner Reporting

Reports pull from consistent data instead of reconciling exports from three systems.

Room to Add Channels

New sales channels or tools connect to an integration pattern that already works.

What systems can you integrate with Business Central?

Most ecommerce platforms (Shopify natively), payroll providers, CRMs, EDI networks, and any system with a documented API.

How long does an integration project take?

A single native connector can be live in 2–4 weeks. Custom multi-system integrations typically run 6–10 weeks depending on complexity.

What happens if an integration fails?

We build in monitoring and alerting so failures are caught and flagged immediately, rather than discovered days later in a reconciliation.

Do we own the integration afterward?

Yes — full documentation and admin access are handed over. Ongoing support is optional, not required.

Can you connect a system with no API?

Often, yes — via file-based exchange, RPA, or a middleware layer. We'll tell you honestly if a system genuinely can't be connected.