Amazon Business Central Integration

Amazon Integration with Microsoft Dynamics 365 Business Central

Bring Amazon FBA and FBM orders, inventory, shipment tracking and financial data into Business Central, so sales, stock and settlements are managed in one system instead of Seller Central and spreadsheets.

Request Amazon Integration Demo

Run Amazon Sales and Finance From One System

Whether Amazon fulfills your orders or you do, the money and stock still have to be accounted for in your ERP. Many sellers analyze Amazon sales in Seller Central or Excel and then key the numbers into Business Central by hand. That works at a small scale. At volume it means delayed postings, reconciliation errors and a profit and loss that nobody fully trusts.
The D365 Zone Amazon integration brings Amazon orders, inventory, fulfillment updates and financial data into Business Central, so finance and operations work from one set of records. It is listed on Microsoft AppSource and built for FBA, FBM and mixed sellers.

Amazon FBA and FBM Integration With Business Central

Most sellers use both programs. The integration has to cover whichever mix you run.

Amazon FBA (fulfilled by Amazon)
Amazon FBM (fulfilled by merchant)

Where stock sits

Amazon warehouses
Your warehouse or a 3PL

Who picks, packs and ships

Amazon
You, or your 3PL

What the integration brings into Business Central

Orders, FBA inventory, settlements, fees, refunds, reimbursements and transaction data
Orders created as sales orders, warehouse inventory and stock levels across your sales channels

What flows back to Amazon

Nothing to ship: Amazon fulfills
Shipment and tracking information so Amazon can confirm the shipment

Finance impact

Fees, refunds and reimbursements posted and reconciled against settlements
Sales, shipments and invoices in your normal Business Central flow

Amazon FBA vs FBM: what is the difference?

Amazon FBA integration with Business Central

How Amazon Data Flows Between Seller Central and Business Central

The path of an Amazon order and its money, from Seller Central to the general ledger.

Authorize the connection

Your Amazon seller account is authorized against Amazon's Selling Partner API (SP-API). The integration exchanges its credentials for a short-lived access token, which scheduled Business Central jobs renew whenever they connect.

Import orders

New Amazon orders are imported and created as sales orders in Business Central, with customer records created as needed, so nobody re-keys them.

Send inventory to Amazon

Available stock from your Business Central warehouses is synchronized to Amazon, so listings reflect what you can actually ship.

Fulfill and confirm (FBM)

For merchant-fulfilled orders, you pick, pack and ship in Business Central. Shipment and tracking information is sent back to Amazon to confirm the shipment.

Bring in FBA financial data

For FBA, settlement reports, Amazon fees, refunds, reimbursements and other transaction data are brought into Business Central and matched with the corresponding orders.

Post to the general ledger

Financial details are posted as journal entries to the general ledger, which shortens the month-end close and makes the Amazon P&L accurate.

The exact data flows, schedules and mappings for your seller accounts are agreed during onboarding.

Key Features of the Amazon Business Central Integration

What the connector handles for Amazon sellers.

Order import

Amazon orders are imported into Business Central automatically, with no copying from Seller Central.

Inventory synchronization

Warehouse stock is matched across Business Central and Amazon, so sales channels work from the same numbers.

Shipment tracking

For FBM orders, shipment and tracking information is sent back to Amazon.

Settlement reconciliation

Amazon settlement reports are matched with the corresponding data in Business Central.

Fees, refunds and reimbursements

Referral and storage fees, customer refunds and reimbursements for lost or damaged stock are tracked against orders.

Customer records

Amazon buyers are handled as Business Central customers, so order history stays in one place.

Amazon SP-API Integration With Business Central

Amazon's Selling Partner API (SP-API) is how any ERP integration talks to Seller Central. Access uses Login with Amazon: your application's credentials and the seller's refresh token are exchanged for an access token that lasts one hour, so Business Central's scheduled jobs repeat that exchange each time they connect.
Some data is restricted. Customer addresses and other personal information need a restricted data token. Merchant-fulfilled shipping through Amazon's External Fulfillment Shipping API (Easy Ship, Self Ship and Seller Flex) is a restricted API too, and needs a specific role and Amazon's approval before you can build against it.
We test against Amazon's SP-API sandbox, which uses test data, before anything touches live orders or stock. The sandbox verifies authentication, payload mapping and error handling. It does not replace a final production check and it cannot test rate limits.

Testing Amazon SP-API calls in the sandbox

Amazon External Fulfillment Shipping API explained

Bundle and Kit Inventory for Amazon Sellers

A bundle looks like one listing on Amazon, but it draws on several stock items. Its real availability is set by the component with the least stock. Business Central handles this through Assembly Management, but only if the bundle is configured as an assembly and every channel reads availability from Business Central.
If a bundle shares components across Amazon and other fast-selling channels, a slow batch sync is how overselling happens. We scope bundle and kit handling with you during onboarding.

Managing bundles and kits in Business Central

Shopify Integration for Business Central

Who Needs an Amazon Business Central Integration?

Amazon FBA sellers

Sellers who need fees, refunds, reimbursements and settlements accounted for in the ERP.

Amazon FBM sellers

Sellers who ship from their own warehouse or 3PL and must send tracking back to Amazon.

Mixed FBA and FBM sellers

Multi-channel sellers who use both programs and need one view of stock and money.

Consumer electronics sellers

High-value, serial-sensitive products where stock and refund accuracy matter.

Wholesale distributors

Distributors who sell through Amazon alongside trade customers from the same stock.

Multi-marketplace sellers

Sellers on several Amazon marketplaces or accounts, scoped during onboarding.

Connect Amazon

Authorize the connector against the Amazon Selling Partner API for your seller account.

Configure Business Central

Choose the company, warehouses and posting setup the connector should use.

Map products

Match Amazon products and SKUs to Business Central items.

Test

Validate orders, inventory and financial postings with test data before going live.

Go live and monitor

Start the synchronization jobs and monitor status and errors in Business Central.

How does Amazon connect to Business Central?

Your Amazon seller account is authorized through Amazon's Selling Partner API (SP-API). Scheduled jobs in Business Central then import orders, synchronize inventory, send shipment and tracking updates, and bring in financial data for FBA sellers.

Does the integration support Amazon FBA?

Yes. For FBA it covers orders, FBA inventory, settlements, Amazon fees, refunds, reimbursements for lost or damaged goods and transaction data, with financial details posted to the general ledger.

Does it support Amazon FBM?

Yes. Merchant-fulfilled orders become sales orders in Business Central, warehouse inventory stays synchronized, and shipment and tracking information is sent back to Amazon.

Can it reconcile Amazon settlements?

Yes. Settlement reports from Amazon are matched with the corresponding data in Business Central, together with fees and refunds, so the Amazon P&L is accurate.

How are Amazon returns and refunds handled?

For FBA, customer refunds are matched with the relevant orders so there are no discrepancies. How returns are handled for merchant-fulfilled orders depends on your process, which we agree during onboarding.

Can I connect several Amazon marketplaces or seller accounts?

Multi-marketplace and multi-account setups are scoped during onboarding. Tell us which marketplaces and accounts you use and how you want each routed in Business Central, and we will confirm the setup.

Can it handle bundles and kits?

Business Central can deplete bundle components correctly when bundles are set up as assemblies. We scope how Amazon availability is derived from component stock during onboarding.

How often does synchronization run?

Synchronization runs as scheduled background jobs. Frequencies are agreed during setup, depending on your order volume and Amazon's API limits.

Do I need Amazon approval?

You need to register an application and authorize your seller account. Restricted APIs, such as the External Fulfillment Shipping API, require specific roles and Amazon's approval, and customer personal data needs a restricted data token. We guide you through it.

How do I request an Amazon integration demo?

Use the form on this page. Tell us which marketplaces you sell on and whether you run FBA, FBM or both, and we will reply within one business day.

Dynamics 365 Zone

Microsoft Dynamics 365 Business Central implementation, integration, migration and support.

UAE Office: Office 1406, Vision Tower, Business Bay, Dubai
USA Office: InCorp Services, Inc., 55 W 14th St, Ste 101, Helena, MT 59601
Email: info@d365zone.com
Phone: +1 (707) 731-6403

Areas served: United States, United Kingdom, France, United Arab Emirates, Saudi Arabia, Australia, Netherlands, Canada, Ireland, Germany, Belgium, Switzerland, Luxembourg, Sweden, Norway, Denmark, Qatar, Kuwait, Bahrain, New Zealand, Singapore

Amazon FBA Integration with Microsoft Dynamics 365 Business Central — Connect Amazon FBA to Microsoft Dynamics 365 Business Central to streamline your order and inventory processes plus all financial and settlement data.
Amazon FBA vs FBM: What's the Difference? — Understand the difference between Amazon FBA and FBM, including inventory, fulfillment, shipping, returns, and Microsoft Dynamics 365 Business Central integration.
Amazon's External Fulfillment Shipping API Explained — How Amazon's External Fulfillment Shipping API helps sellers manage self-fulfilled orders, shipping updates, and real-time synchronization with Business Central.
Testing Amazon SP-API Calls in Sandbox Before They Touch Business Central — How Amazon's Selling Partner API sandbox lets you dry-run order, inventory, and customer calls with mock data before a single one of them reaches a live Business Central environment — and why skipping this step is how integrations go live broken.
Managing Bundles and Kits in Dynamics 365 Business Central — Why a bundle's stock is only as good as its weakest component, how Business Central's Assembly Management actually handles it, and where multi-channel selling breaks it if you're not careful.